What should I do if I forget my PIN code?

Forgotten PIN Code

What should I do if I forget my PIN code?

If you have forgotten your PIN code, don't worry! Follow these steps to reset your PIN and regain access to your account:

1. Visit the Login Page

Go to the login page of our website or app.

2. Click on "Forgot PIN?"

Under the PIN entry field, click on the "Forgot PIN?" link.

3. Verify Your Identity

To ensure your account's security, you will need to verify your identity. This may involve answering security questions, receiving a verification code via email or SMS, or using two-factor authentication (2FA) if you have it enabled.

4. Reset Your PIN

Once your identity is verified, you will be prompted to create a new PIN. Make sure your new PIN is strong and not easily guessable.

5. Confirmation

You will receive a confirmation message indicating that your PIN has been successfully reset. You can now log in to your account using your new PIN.

Tips for Creating a Strong PIN

• Use a combination of numbers that is not easily guessable (avoid sequences like 1234 or repeated numbers like 1111).
• Avoid using personal information such as birthdates, anniversaries, or phone numbers.
• Consider using a random number generator to create a more secure PIN.
• Do not share your PIN with anyone.

Need Further Assistance?

If you encounter any issues during the process or need additional help, our Customer Support team is available 24/7 to assist you. Please contact us via live chat, email, or phone.

Thank you for choosing our platform! Your security is our top priority.